Privacy Policy

01Introduction

INTERNETPAYBILL ("we," "us," or "our") operates the website internetpaybill.online (the "Site") and provides an independent quote and advisory service for internet, TV and cable plans in the United States. This Privacy Policy describes how we collect, use, disclose and safeguard personal information when you use our Site or contact us by phone or email.

By using the Site or our services, you agree to the practices described in this policy. If you do not agree, please do not use the Site or contact our advisors.

02Information We Collect

Information you provide

When you call or email us, you may choose to share:

• Your name, phone number and email address
• Your service address or ZIP code, used to check plan availability
• Details about your household or business usage, current services and preferences
• Information from a bill you choose to describe to us, such as plan names and line-item charges

We do not ask for Social Security numbers, bank account numbers or full payment card numbers. Please do not share this type of information with us.

Information collected automatically

When you visit the Site, we and our analytics or advertising partners may automatically collect technical information, including your IP address, browser type, device type, operating system, referring web pages, pages viewed, time spent on pages and the date and time of your visit.

03How We Use Information

We use the information we collect to:

• Provide internet, TV and cable quotes and explain plan options available at your address
• Answer questions about bills, fees and service features
• Respond to your calls, emails and requests
• Improve our Site, services and customer experience
• Measure the performance of our advertising and website content
• Detect and prevent fraud, abuse or security incidents
• Comply with applicable laws and legal obligations

04Phone Calls

Calls to (888) 669-3895 may be monitored or recorded for quality assurance, training and record-keeping purposes. Where required by law, you will be informed at the beginning of the call. If you do not wish to be recorded, please let the advisor know or contact us by email instead.

We will not place marketing calls or send marketing text messages to you without the consent required under applicable law, including the Telephone Consumer Protection Act (TCPA). You may ask us at any time to stop contacting you.

05Sharing of Information

We do not sell your personal information. We may share information only in the following limited circumstances:

• Service providers: trusted vendors who help us operate the Site, host data, manage phone systems or provide analytics, under obligations to protect your information
• With your direction: if you ask us to help connect you with a specific service provider, we may share the details needed to do so, only with your consent
• Legal requirements: when required by law, subpoena or court order, or to protect our rights, users or the public
• Business transfers: in connection with a merger, acquisition or sale of assets, subject to this policy

06Cookies & Tracking Technologies

The Site may use cookies, pixels and similar technologies to remember preferences, understand how visitors use the Site and measure advertising effectiveness, including through services such as Google Analytics and Google Ads.

You can set your browser to refuse cookies or alert you when cookies are being sent. You may also manage ad personalization through your Google Ads Settings or opt out at the Network Advertising Initiative or Digital Advertising Alliance websites. Disabling cookies may affect some Site features.

07Data Security

We use reasonable administrative, technical and physical safeguards to protect personal information from unauthorized access, loss, misuse or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

08Data Retention

We keep personal information only as long as needed to provide our services, fulfill the purposes described in this policy, resolve disputes and meet legal or regulatory requirements. When information is no longer needed, we delete or anonymize it securely.

09Your Privacy Rights

Depending on your state of residence, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of the sale or sharing of personal information for targeted advertising
• Not be discriminated against for exercising your privacy rights

California residents

Under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), California residents have the rights listed above. We do not sell personal information. To submit a request, email info@internetpaybill.online or call (888) 669-3895. We may need to verify your identity before responding.

Other states

Residents of states with comprehensive privacy laws, such as Virginia, Colorado, Connecticut, Utah and Texas, may have similar rights. We will honor valid requests as required by applicable law.

10Children's Privacy

Our Site and services are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 13, in line with the Children's Online Privacy Protection Act (COPPA). If you believe a child has provided us with personal information, please contact us and we will delete it.

11Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to read their privacy policies before providing any information.

12Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

13Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: